Andy Gregory
10 Sep 2012, 10:52 PM
When you have implemented the php helpdesk (http://www.phphelpdesk.org/) script and generate a sidebar at website, it not only results in reduction of response and resolution times, but also increase customer satisfaction rates and customer retention. Php helpdesk script is 100% web browser based support system which can make sure employees to provide support anytime and anywhere.
Meanwhile,it synchors tickets and emails. It converts email requests to tickets instantly. It replys ticket with predefined message.If you're looking to replace your current help desk software with a better one or are it's your first time experience with such an important business asset,download and install php helpdesk script is not a bad choice
Meanwhile,it synchors tickets and emails. It converts email requests to tickets instantly. It replys ticket with predefined message.If you're looking to replace your current help desk software with a better one or are it's your first time experience with such an important business asset,download and install php helpdesk script is not a bad choice